PRIVACY POLICY

Information We Collect

When you submit a service request, tuning request, or booking form on this site, we collect the information you provide: your name, phone number, email address, vehicle year, make, model, and engine, and any description of the work you are asking about. If you place a parts order, our payment processor collects your payment details and shipping address directly.

We also collect basic technical information automatically, such as your IP address, browser type, and the pages you view, along with cookie and advertising identifiers described below.

How We Use Your Information

• To respond to your request and schedule or perform service on your vehicle.
• To prepare estimates, invoices, and follow-up communication about your truck.
• To fulfill and ship parts orders you place through our store.
• To send appointment reminders and, where you have opted in, service updates by text or email.
• To measure which pages and advertisements bring customers to our site.

Cookies, Analytics, And Advertising

This site uses cookies and similar technologies, including the Meta Pixel, to understand how visitors use the site and to measure the performance of our advertising. These tools may set cookies that allow Meta and other platforms to recognize your browser across sites. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.

Service Providers We Share With

We do not sell your personal information. We share it only with providers that help us operate the business, including our payment processor for parts orders, our website and hosting platform, our email and text messaging providers, and advertising platforms that measure site traffic. These providers are permitted to use the information only to perform services for us. We may also disclose information when required by law.

How Long We Keep It

We keep service records and invoices for as long as needed to service your vehicle, honor any warranty, and meet tax and recordkeeping requirements. Request submissions that do not turn into work are kept only as long as needed to follow up with you.

Text Messages And Email

If you provide a phone number, we may text you about your service request or appointment. Message and data rates may apply, and message frequency varies. You can reply STOP to opt out of texts at any time, or tell us by phone or email that you no longer wish to receive messages.

Your Choices And Access

You may ask us what personal information we hold about you, request a correction, or ask us to delete it. We will honor reasonable requests unless we are required to keep the record for legal or accounting reasons.

Children's Privacy

Our services are intended for vehicle owners and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes To This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.

Contact Us

Questions about this policy can be sent to expressperf@gmail.com, or you can call the shop at 361-463-8252. Our address is 1121 West Market Street, Rockport, Texas 78382.